Shipping Policy
Effective Date: April 28, 2026
This policy outlines how we handle shipping and delivery.
Processing Time
- Orders are processed within 1–3 business days
- Processing may take longer during peak periods
Shipping Time
Estimated delivery times:
- Domestic: 5–10 business days
- International: 7–15 business days
Delivery times may vary depending on location and external factors.
Shipping Charges
- Shipping fees are calculated at checkout
- Promotions may include free shipping offers
Order Tracking
Once your order is shipped:
- You will receive a tracking number via email
- Tracking updates depend on the carrier
Delays
We are not responsible for delays caused by:
- Weather conditions
- Customs processing
- Carrier issues
Incorrect Address
Customers must provide accurate shipping details. We are not responsible for orders delivered to incorrect addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within 5 days of delivery
- Provide supporting details or images
We will work with the carrier to resolve the issue.
International Shipping
Customers are responsible for:
- Customs duties
- Taxes or import fees
Contact
For shipping inquiries:
support@xxoramart.com